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🥝 Guest Relations Executive (Front Office)
THE FULLERTON HOTEL | singapore, Singapore | Posted May 29, 2026
Job Description
Job Description - Welcome guests upon arrival and check-in according to established standards and procedures.
- Provide courteous and efficient service and comply with each and every guest request.
- Check out guests courteously and accurately.
- Take ownership of problems, handle guest complaints promptly according to established procedures, and then report to the Duty Manager for further follow-up when necessary.
- Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
- Maintain good guest relations with in‑house guests at all times.
Job Requirement - Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
- Preferably 1 year of relevant experience in the hospitality industry.
- Knowledge of Opera system will be an added advantage.
- Pleasant dispositi...