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🥝 Guest Relations Executive

KECK SENG HOTEL PTE LTD | singapore, Singapore | Posted June 07, 2026

Job Description

Responsibilities
  • Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
  • Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
  • Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
  • Adhere to occupational, health and safety legislation, policies and procedures.
  • Perform other duties as assigned by the Management.
Job Requirements
  • Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent
  • At least 1 year of working experience in the related field
  • Required Skills: Opera System, HotSOS System, Microsoft Office
  • A team player with an eye for detail
  • Good customer service & communication skills
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