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🥝 Guest Relations Officer - Mandarin Speaking

Shangri-La | Indonesia, Indonesia | Posted June 15, 2026

Job Description

Shangri-La Jakarta

MAIN RESPONSIBILITY:


To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service. 

REQUIREMENTS:

  • Fluent in English (both written and spoken)

  • Some experience in customer service or guest relation

  • Pleasant personality

  • Good communication skills

  • Knowledge of computer / recent / relevant technology equipment and usage

  • Able to work flexible hours
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