Home to the Big 5,this esteemed safari lodge is seeking a polished and guest-focused Guest Relations Officer to ensure every guest receives a warm, seamless, and memorable experience throughout their stay. The successful candidate will be passionate about hospitality, attentive to detail, and confident in delivering exceptional service in a high-end environment.

Candidate Responsibilities:

• Work with an assistant or Lodge Manager to provide support in the daily operations of a lodge
• Housekeeping checks done according to set standards
• Supervising restaurants functioning before and during meal times and supporting the service staff, and making sure this is carried out to company standards
• Making sure meal standards are adhered to before meals leave the kitchen
• Checking guests in and out, and taking care of guests requests during their stay
• Act on guests requests for additional services and supplies
• Liaise with s...