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🥝 Guest Relations Supervisor – Guest Experience & Service Excellence Leader at InterContinental Residences Dubai Business Bay

IHG | United Arab Emirates, United Arab Emirates | Posted June 10, 2026

Job Description

At **InterContinental Residences Dubai Business Bay** , we are seeking a **Guest Relations Supervisor** to support daily guest experience operations and ensure exceptional service delivery throughout every stage of the guest journey.

This role is designed for a service-driven, proactive, and guest-focused professional who leads by example—creating memorable experiences, resolving guest concerns effectively, and ensuring every interaction reflects the highest standards of luxury hospitality.

This is more than a traditional guest relations role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where personalised service creates lasting impressions. As a Guest Relations Supervisor, you play a vital role in delivering these experiences on the ground—supporting the team, enhancing guest satisfaction, and ensuring service excellence at every touchpoint.

**Why This Role Matters**

Guest Relations is at the hea...

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