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🥝 GUEST SERVICE AGENT LEAD

Vintage Hotels | Niagara-on-the-Lake, Canada | Posted June 23, 2026

Job Description

PROPERTY is currently seeking a POSITION to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.
 
 Job Title: Guest Service Agent Lead
 Location: Niagara-on-the-Lake, ON
 Property: Prince of Wales
 
This posting is for an existing vacancy within Lais Hotel Properties Limited. 

Position Summary: To assist the Front Office Manager and Assistant Front Office Manager with the daily administrative and operational activities required for guest services including check in/out for a superior quality hotel and conference facility.

Duties and Responsibilities:

Primary Responsibilities:

  • Providing personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • Performs all duties of a Guest Service Agent
  • Supervises and Schedules Team Member...
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