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🥝 Guest Service Agent
RAFFLES | Makati, Philippines | Posted May 27, 2026
Job Description
Job Description
- Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
- Helps check in and check out guests with efficiency and accuracy of data and billing
- Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.
Qualifications
- Graduate of a degree in Hospitality Management or any related field is an asset.
- Minimum of one (1) year of relevant experience in guest services is an advantage.
- Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
- Proficiency in relevant software such as Microsoft applications and Opera property management software.