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🥝 Guest Service Agent Turnante - Hotel Metropole, Roma

STARHOTELS | Grottaferrata, Italy | Posted June 26, 2026

Job Description

Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 properties located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.


Join Starhotels and become part of the Front Office team at our Starhotels Metropole in the heart of Rome.


As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.


Your responsibilities include:

  • Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
  • Handling check-in, check-out activities as well as other related tasks.
  • Support the team during night shifts.
  • Efficiently managing guest messages and requests.
  • Staying ...

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