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🥝 Guest Services Agent / Housekeeper

Dexterra Group | Edmonton, Canada | Posted March 23, 2026

Guest Services Agent / Housekeeper

Job Description

Job Description

WHAT’S THE JOB?
Based in a world class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 10-hour workdays. Transportation is provided to site from a pickup point in Edmonton.

The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative duties. 

This position is safety sensitive and requires drug, alcohol and fit to work testing as a condition of employment. 

Your work will include:

  • Welcoming and providing introductory information to clients
  • Serve as the first point of contact for any inquiries related to site and client matters; either through e-mail or phone
  • Allocating guests rooms and issuing room keys and cards
  • Managing the check-in, check-out process fo...

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