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🥝 Guest Services Agent

IHG | Sydney, Australia | Posted May 02, 2026

Job Description

**Guest Service Agent – Full-Time or Part-Time**
_Be the reason our guests smile from check-in to check-out._

At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, our modern and beautifully designed hotel is something to be proud of — and we’re looking for a Guest Service Agent who shares that pride and brings warmth, confidence, and a love for hospitality to every guest interaction.

Your Day to Day

+ Welcome guests with genuine care and a seamless check-in experience
+ Support IHG One Rewards members and returning guests
+ Handle bookings, payments, and enquiries efficiently
+ Anticipate guest needs and share local recommendations that make their stay unforgettable

What You’ll Bring

+ A friendly, confident personality and strong communication skills
+ A passion for problem-solving and creating great guest experiences
+ Computer literacy and comfort with fast-paced environ...

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