This role is based in a transit hotel environment , supporting guests on short‑stay and time‑based bookings. The property will undergo a management transition in June , and successful candidates will begin training in May prior to the official takeover.
Job Description Guest Arrival, Welcome, and Front Desk FlowManage guest check‑ins efficiently while maintaining a warm, professional and organized front desk presence.
Confirm reservation details accurately, including guest name, length of stay, room type, rate, inclusions and payment method.
Verify identification and ensure registration requirements are completed accurately and in accordance with hotel policies.
Provide clear and practical information on hotel facilities and services, adjusting communication according to guest needs.
Manage queues calmly during peak arrival periods and maintain control of the desk rather than re...