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🥝 Guest Services Associate

Geisinger | Wilkes-Barre, United States | Posted June 27, 2026

Job Description

Job Summary

Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors.
Job Duties


+ Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility.

+ Creates positive first and last impressions.

+ Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors.

+ Opens car doors and assist patients and visitors safely in and out of their vehicles.

+ Assists patients with the use of Valet Parking and Shuttle services.

+ Escorts or transports patients in wheelchairs to priority locations.

+ Assists in coordinating transport of patients with patient transport service as ne...

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