Head, Delivery Transformation is a role to accelerate our shift from Project Delivery to Product Delivery in ICS & FCSO by supporting the execution of transformation initiatives.
You are successful in this role when you enable senior leaders of the Bank’s Products, Programs, and Platforms to achieve measurable business outcomes efficiently and effectively.
To do this, you must have courage to call out gaps in our ways of working and constraints to our Flow of Work i.e. “canary in the coalmine”, mastery of data and insights to analyse and frame delivery performance issues i.e. “problem finding”, leadership to drive solutions at multiple levels, bias for action to take ownership and accountability of execution, and executive presence to influence senior executives.