Leadership Position to spearhead the Aftersales and Customer Service division.Responsible for Shaping and Executing our customer support strategyAbout Our Client
The company is a large organization operating in the Industrial/manufacturing sector, and are committed to delivering delivering world-class products and innovation led solution oriented service, with a strong focus on operational excellence and customer satisfaction.The client has multiple manufacturing locations in India in addition to dedicated R&D CentresJob Description
Position Summary
The Head of Aftersales/Customer Service will assume strategic and operational responsibility for all post-sales functions, including service delivery, spare parts management, warranty administration, and technical support. This role requires a leader with both technical depth and commercial acumen, capable of driving customer satisfaction, service...