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🥝 Head of AI-OPS & Automation

SOS International | kuala lumpur, Malaysia | Posted June 24, 2026

Job Description

Our Mission: We run 24/7 global tech supporting life‑critical medical and security services worldwide.

Our Shift: We are moving from manual, reactive support to smart, AI‑driven operations.

Our Culture: We value purpose, ownership, and real‑world impact over hierarchy in a fast‑evolving global team.

The Mission: A senior, hands‑on IT Shared Services leader to build and scale modern automation and AIOps tools.

The Focus: Stop maintaining old systems—build what is next, use AI to simplify operations, and stop issues before they happen.

Job Responsibilities

Set Roadmap: Own AIOps and automation strategy.

Target Impact: Prioritize high‑value, practical AI use cases.

Prove Value: Balance quick wins with scalable solutions.

Smart Operations

Build Observability: Design cloud and infrastructure monitoring.

Detect Early: Use AI to spot data patterns and risk ...

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