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🥝 Head of Claims & Recoveries at Donewell Insurance LTD

Confidential | Ghana, Ghana | Posted June 29, 2026

Job Description

Donewell Insurance LTD has a vacancy for the following position: Head of Claims & Recoveries

Job Summary


• Assess and process claims by performing a factual and/or formal analysis per claim guaranteeing an efficient and technically flawless assessment of claims from clients in line with defined processes and guidelines


Duties and Responsibilities


• Perform a variety of routine and complex administrative and technical work in accepting, coordinating and administering claims

• Responsible for the timely administration of claims reported. This includes investigations, evaluation and subsequent settlement oc laims within the guidelines set by the company and the regulator

• Ensure proper file composition to support the payment of claims

• Prepare supporting files for all accident, including photographs, police reports, damage estimates and subsequent financial and legal findings. Negotiate with companies for adjus...

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