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🥝 Head of Credit Admin SG

CIMB Singapore | singapore, Singapore | Posted June 27, 2026

Job Description

Responsibilities
  • Planning of department’s resource to meet or exceed the SLA
  • Managing the team’s cost within budget
  • Manage the team’s performance and resources to ensure delivery of efficient and responsiveness in service to both internal and external customers
  • Manage outsourcing partners/vendors
  • Resolve any complaints from clients due to the mistakes by the staff and institute the necessary changes so that such mistakes will not be repeated
  • Collaborate with internal & external stakeholders on Unit’s related matters
  • Engaging Stakeholders on the products and processes – streamline the processes.
  • Liaising with BU especially when they have new products or initiatives / campaign from BU on the processes & SLA
  • Liaise with internal & external stakeholders, including agents & banks to ensure Trade Finance services are effected timely.
  • Work with ITD on the system and application related m...

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