Responsibilities

• Take full ownership of system availability and performance, and drive the transformation of team culture from reactive firefighting to proactive, automated resiliency.
• Embed security into CI/CD pipelines, ensuring that security testing and Infrastructure as Code (IaC) practices are treated as mandatory standards rather than optional targets.
• Define and lead the long-term strategy for hybrid cloud and on-premise infrastructure, ensuring alignment with business growth while maintaining cost efficiency.
• Establish and enforce a rigorous blameless post-mortem culture, ensuring every outage results in permanent systemic improvements, not temporary fixes.
• Set and uphold cybersecurity standards, ensuring network architecture and data management comply with international security benchmarks.
• Ensure the Helpdesk function operates effectively as a bridge for manual escalation to engineering teams.
• Over...