Operational leadership for Purchase‑2‑Pay delivery

• Ensure stable, efficient and high‑quality execution of end‑to‑end P2P activities across the region (purchase requisition handling, purchase order creation, goods receipt coordination, invoice processing, payment execution and travel & expense management).
• Ensure consistent execution of regional P2P activities in line with global standards and operational frameworks.
• Translate P2P process requirements, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) into clear operational targets and objectives for the regional P2P process leads.
• Manage regional capacity, workload allocation and prioritization across PO Management, Invoice Management, Payments Management and Travel & Expense Management.
• Oversee regional P2P service performance and manage escalations related to supplier payment issues, invoice discrepancies, blocked invoices and approval delays.

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