Head of Service Excellence and Control

Location:
Hyderabad, TG, IN, 500032

Brand: HSBC

Area of Interest:

Closing Date: Hybrid Worker

Date: 24 Jun 2026

**Job description**

HSBC operates four Business units: UK, HK, International Wealth and Premier Banking and Corporate and Institutional Banking. These are supported by the bank’s Infrastructure teams including Group Functions and the Group CIO organization. Reporting to the Group CIO, Group Technology teams play a vital role in driving great experience for customers and colleagues and enabling the bank's strategy.

**The Opportunity:**

Group Functions Technology comprises circa 4,200 colleagues in globally distributed teams, who are dedicated to the delivery and operation of a wide range of technology solutions to support HSBC’s Group Functions.

Within Group Functions Technology Finance, Finance, Sustainability & Group External Communications Tech...