Job Description: Head of Service – Quality Assurance & Review

Swindon Borough Council

Role Purpose

The Head of Service for Quality Assurance & Review provides strategic leadership for the Council’s Quality Assurance (QA) and practice improvement function across Children’s and/or Adults’ Social Care. The role ensures that statutory safeguarding responsibilities, care standards, and regulatory requirements are consistently met while driving continuous improvement in service delivery.

This is an independent oversight role, responsible for challenging practice, identifying risk, and improving outcomes for children, adults, and families.

Key Responsibilities

Strategic Leadership

• Lead the development and delivery of the Council’s Quality Assurance and practice improvement framework.
• Ensure compliance with statutory duties including the Children Act 1989 and Care Act 2014.
• Contribute to wider strat...