JOB SUMMARY

Reporting directly to the Head of Branch, the Head of Shared Services is responsible for leading and coordinating the entire range of administrative support services to ensure the branch operates with efficiency, consistency, and compliance. This includes managing functions such as Administration & Finance, Human Capital, IT Support, Procurement, Property Management, Performance Appraisal, Safety & Risk, Training, and other support-related areas.

JOB RESPONSIBILITIES

1. Prepare the branch’s annual budget proposal; monitor expenditures and forecast future spending, ensuring alignment with budgetary controls and taking corrective actions as required.
2. Serve as the primary liaison on administrative matters with internal stakeholders, vendors, and relevant departments.
3. Organize and maintain the confidentiality, record of files and ensure the filing system is up-to-date.
4. Ensure the branch personnel KPI and Job Des...