Overview

NET-A-PORTER is seeking a Head of Site Analytics & Optimisation to join the NET-A-PORTER.COM and MR PORTER.COM teams. The role is pivotal in shaping the behavioural intelligence layer for our sites and apps, from data quality and transformation to experimentation, automation and AI-driven customer experiences. The position reports to the Site Trading Director and will work in partnership with Trading, Brand and Customer teams.

Location: Westfield office in Shepherd’s Bush. Department size: 5. Direct reports: 4.

Responsibilities

• Lead and develop a team of analysts, delivering deep-dive analysis and predictive models to understand customer behaviour across NET-A-PORTER and MR PORTER.
• Drive improvements to tagging architecture, tracking strategy, and data quality standards, while centralising fragmented site data into scalable BI solutions through Databricks in partnership with the Head of MarTech.
• Translate weekly trading ...