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🥝 Head of Technical Support (Santiago)

TechBiz Global | santiago, Chile | Posted May 28, 2026

Job Description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Head of Technical Support to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

This role is central to delivering a seamless and high‑quality customer experience across all touchpoints. You will manage integral support teams, drive operational excellence, and implement a strategic vision for scalable, data‑driven, and customer‑obsessed support services—including a robust self‑service infrastructure.

Key Responsibilities

  • Strategic Leadership : Develop and execute a global support strategy aligned with business goals.
  • Global Technical Support Delivery : Ensure a consistent and high‑quality customer support experience across all regions.
  • Team Leadership : Build, lead, and inspire high‑p...

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