ANEW Resort Vulintaba is seeking an experienced, service-driven, and dynamic Head Waiter to join our hospitality team. The successful candidate will be responsible for leading the restaurant service team, ensuring exceptional guest experiences, maintaining the highest standards of food and beverage service, and supporting the smooth day-to-day operation of our dining outlets.
The successful candidate will be based at Kwa Zulu-Natal, Newcastle. Strategic Purpose
Lead service excellence on the restaurant floor while supervising waitstaff and ensuring exceptional guest dining experiences.
Key Responsibilities Service Leadership Supervise service staff during shifts Maintain service standards Coordinate floor operations Handle VIP guests Monitor guest satisfaction Team Management Supervise waitstaff Coordinate shift schedules Train new staff Monitor performance Handle service issues Operations Manage table assignments Oversee setup procedures Monitor service timi...