Role Responsibilities

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
• Develop and implement effective business and territory call plans and adapt based on self-identified opportunities and insights.
• Effectively build rapport and relationships with customers across face-to-face and virtual environments; maintain a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing KPI performance); utilize current digital tools effectively (e.g., Veeva, Zoom, WAB) and adapt quickly to new digital tools for successful customer engagement; leverage analytics to assist with developing insights and next best action plans.
• Compliantly deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change prescribing behavi...