TASKS AND RESPONSIBILITIES:
• Take full responsibility for relationship development/management within each facility assigned
to the Account Executive
• Develop relationships with local facility “influencers” which may include, but are not limited to,
the Administrator, Director of Nursing and Medical Director in each of their facilities.
• Cross sell TridentCare Services to assigned facilities.
• Develop and maintain territory coverage with the Regional Sales Director (RSD) and coordinate
with the CSE.
• Responsible for problem resolution in support of the CSEs operating in their geography.
• Problem resolution may include the following:
o Billing issues that require on-site support
o On-Site training (various)
o General operational issues that require on-site support
o Clinical concerns/issues that require on-site support

• When appropriate, coordinate TridentCare responses (for customer initiated issues) between
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