Description
Our Utah-based client is looking for a Tier 2 Support/Jr. Sys Admin to join their team in a contract-to-permanent role. This position is ideal for a detail-oriented technology specialist who enjoys resolving user issues, supporting desktop environments, and delivering dependable day-to-day technical assistance. The role focuses on maintaining smooth operations across Microsoft Windows systems while providing responsive support through service desk processes. The ideal candidate will have a strong understanding of Cyber Security best-practices and hands-on support.


Responsibilities:

+ General IT support + help desk foundation

+ Networking fundamentals

+ Cybersecurity concepts / best practices

+ Experience in mixed environments: ~90% Mac running Windows

+ Microsoft ecosystem + Google Workspace

Familiarity with:

+ MDM tools

+ Ticketing systems (Zendesk preferred)

+ VoIP / phone...