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🥝 Helpdesk Administrator

honeycomb | Newry, United Kingdom | Posted June 07, 2026

Helpdesk Administrator

Job Description

Honeycomb is pleased to partner with a long-standing client in the search for a Helpdesk Administrator to join their team based in Warrenpoint. This is an excellent opportunity to become part of a growing business operating within a fast-moving and engaging industry.

The Helpdesk Administrator plays an important role within the organisation, acting as a central contact point for customers while coordinating maintenance schedules for internal engineers. Key responsibilities include:

  • Acting as the first point of contact for customers, responding to enquiries and delivering a high standard of customer support.
  • Coordinating and scheduling work for in-house engineers and external contractors.
  • Managing and maintaining all documentation related to completed and ongoing works using the internal system.
  • Supporting strong communication across departments to help ensure smooth day-to-day operations.
  • Demonstrating excellent attention to detail a...

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