Salary: £30,000 - 50,000 per year

Requirements

• Previous experience working within an IT support or helpdesk environment
• Good understanding of Microsoft Windows operating systems
• Experience supporting Microsoft 365 environments
• Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi
• Experience using remote support and ticketing systems
• Strong troubleshooting and problem-solving skills
• Ability to prioritise workload and manage multiple tickets effectively
• Good written and verbal communication skills
• Understanding of cyber security best practices
• Experience working within an MSP environment is desirable
• Knowledge of Microsoft Intune and Entra ID is desirable
• Experience with VoIP systems is desirable
• Knowledge of Halo PSA ticketing systems is desirable
• Knowledge of Hudu Documentation is desirable <...