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🥝 Helpdesk/Administrator

Mitie | Buxton, United Kingdom | Posted June 05, 2026

Helpdesk/Administrator

Job Description

Better places, thriving communities.



Location and Shift: Buxton | Monday to Friday, 08:30 – 17:00 (37.5 hours per week)


At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Soft Services Administrator who will lead the day-to-day delivery of soft services on the HSE Buxton contract, ensuring operational excellence and strong financial performance while supporting key functions including Reception, Stores, and Helpdesk.

Role Responsibilities

  • Supervise and coordinate daily activities across Reception, Helpdesk, and Stores to meet contractual KPI standards

  • Produce and manage rotas to ensure full shift coverage in line with contract requirements

  • Monitor and control expenditure while identifying opportunities to maximise income and improve financial performance

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