Must be able to accommodate shift times:
3:00pm - 11:30pm Monday - Friday and Rotating Weekends (minimum 2 per month) 40 hours/week

A Brief Overview
The Service Desk Team Member serves as a member of 24 hour service desk team at J – 53, NH – 156, Camp Allen or Newport News locations. Assists residents with general needs, assists with leasing and placements tasks, move-in, move-out tasks, answers phone and responds to emergencies, as needed.

What you will do

• Answers incoming telephones calls, determines purpose of callers, and forwards calls to appropriate personnel or department.


• Assists with referral/placements and move-in/move-out process.


• Maintains fax machines, assists users, and perform other clerical duties as necessary.


• Reminds residents of the on-line work order system; train residents (over the phone) on...