KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Actively promote, develop and deliver a service to meet the needs of customers and communities
• Provide a friendly, efficient high standard of customer service.
• Undertake the range of clerical, support and centre duties required by the post whilst being the first point of contact for welcomes, information, enquiries, registrations, ticket sales, bookings and financial transactions.
• Perform various financial and administrative duties in accordance with procedures
• Assist customer with enquiries using variety of sources and /or resources, referring to the Supervisor or Manager as appropriate
• The safe set up and dismantle of equipment for bookings including conferences, theatre...