Job Description
Step into a leadership role focusing on Default Recovery at Home Trust. As Manager, you'll direct early-stage collections and foster team success in a supportive environment.
As Manager, Default Recovery at Home Trust, you’ll spearhead the collections strategy across multiple product lines while ensuring optimal recovery rates. Reporting to the VP Default Recovery, this position emphasizes operational rigor, employee training, and compliance with regulatory standards. You'll also be the key liaison for third-party vendor relationships, making your role vital to the department’s success.
Key Responsibilities: • Direct the collections team to minimize delinquency • Monitor and enhance processes within the department • Facilitate effective client payment arrangements • Prepare performance reports for senior leadership • Advocate for a customer-centric culture
Requirements: • University degree preferred along with a diploma • 5+ years’ leadership experience in th...