Job Title
Hospital Concierge (Patient Care Navigator)
Purpose of the job:
The Health Ambassador ensures smooth, high-quality medical support for patients by coordinating care, assisting with hospital processes, and acting as a liaison between patients, medical facilities, and International SOS.
Job Responsibilities
Key Responsibilities:
Support patient care (appointments, admissions, discharge, and follow-ups)Assist with hospital navigation, registrations, and medical translationCoordinate cases and updates with Assistance CentersAdvocate for patient safety, comfort, and well-beingEnsure confidentiality and compliance with SOPsHandle reports, documentation, and daily briefingsBe available on-call (24/7) Requirements:
Bachelor’s degree; 3+ years in customer ser...