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🥝 Hospitality Service Supervisor

LGH Hotels Management Ltd | carlisle, United-Kingdom | Posted June 30, 2026

Job Description

Carlisle Station Hotel, Sure Collection By Best Western

The Opportunity

Our front office teams deliver a true hospitality experience to all our guests, from welcoming the guests and describing hotel facilities available while offering a professional, friendly, and engaging service.

YOU will be a positive and engaging individual, with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check‑ins and inquiries.

As the front‑facing member of the team, you will ensure you are always presentably engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional hospitality service to all guests at the hotel.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees t...

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