Job Description

Our mission at Novotel Cambridge North is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Make the link with the different departments of the hotel to ensure a wonderful guest experience.

Are a passionate individual, dedicated to continuously improving the quality of the hotel's services.

As our next Receptionist, you…

Are the 'face of Novotel Cambridge North ', extending a warm welcome to our guests, putting their well‑being at the heart of everything you do, while adding your personal touch to their stay.

A little more information:

Responsibilities

• Welcome every guest and provide exceptional service throughout their stay.
• Personalise each interaction with guests to ensure a unique experience.
• Engage with the team to ensure hotel quality and financial targets can be met.
• Handling emails, phone enquiries ...