Job Description
JOB DESCRIPTION
Executive / Senior Executive – Hotel Training
Company:
Udaan Hotels & Resorts
Location:
North East India (Extensive Travel Required)
Designation:
Executive / Senior Executive
About the Role
Udaan Hotels & Resorts is seeking a dynamic and passionate
Hotel Trainer
to enhance service standards, operational efficiency, and employee development across all properties. This role requires extensive travel across our hotels in
Gangtok, Darjeeling, Lachung, Pelling, and Siliguri
to train teams, conduct audits, and ensure consistent guest experience standards.
Key Responsibilities
Conduct
induction, orientation, refresher, and on-the-job training
for hotel employees across properties.
Train teams on
Standard Operating Procedures (SOPs), service standards, grooming, guest handling, upselling, and complaint management .
Conduct
operational, hygiene, and service ...