OVERVIEW:
Elmley Nature Reserve is seeking a dedicated Housekeeping Lead to oversee the day-to-day operations of its housekeeping department. This is a full-time, hands-on role responsible for maintaining exceptional standards across all accommodation and communal spaces while working closely with a small, committed team. The role combines team leadership, operational oversight, with practical, on-the-ground housekeeping duties and close communication with management. You will work alongside two part-time supervisors and maintenance to ensure consistency, accountability, and high performance across all shifts. This position is central to delivering Elmley’s guest experience, ensuring every aspect of accommodation reflects the quality, care, and standards expected of a high-end rural venue.

KEY RESPONSIBILITIES STANDARDS & QUALITY CONTROL: