Job Description
As the Housekeeping Supervisor, you will supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards
are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Monitor performance and recommend disciplinary action in accordance with company rules and policies.
Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their
respective job duties.
• Promote teamwork and quality service through daily communication and coordination with other
departments.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete
guest satisfaction.
• Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas
are clean and in good repair to meet guest satisfaction. Advise e...