The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, scheduling, payroll, ordering, taking inventory and general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.
Oversee staff on a daily basisCoordinate room cleaningTrain housekeepers on cleaning and maintenance tasksCheck rooms and common areas, including stairways and lounge areas, for cleanlinessSchedule shifts and arrange for replacements in cases of absenceEstablish and educate staff on cleanliness, tidiness and hygiene standardsMotivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requestsMonitor an...