Housing Officer

Derby, Derbyshire

Flexible - full time - 37.5 hours per week

Contracted position

Duration - 3-6 months

Hourly Rate - £Negotiable

Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.

Duties of the Housing Officer role will include, but is not limited to:

Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
Take appropriate enforcement action where required, including warnings, legal referrals,...