Housing Services Manager

Location: West London
Contract: 3–6 Months
Working Pattern: Hybrid

We are currently supporting a respected Housing Association in their search for an experienced Housing Services Manager to join their team on an interim basis.

This is an excellent opportunity for a housing professional with a strong background in tenancy management, resident engagement, service delivery, and operational leadership.

Key Responsibilities

• Lead and manage operational housing services across a designated portfolio.
• Drive service improvement initiatives and enhance resident satisfaction.
• Oversee tenancy and estate management functions.
• Ensure compliance with housing legislation, regulatory requirements, and internal policies.
• Manage, motivate, and develop housing teams to deliver high-quality services.
• Handle complex tenancy and resident issues, ensuring timely and effective resolutions.
• Monitor service performa...