Summary

The Housing Services Manager will oversee the delivery of high-quality housing services in Luton, ensuring compliance with relevant regulations and policies. This role is crucial for maintaining and enhancing the living standards of our residents while managing a dedicated team. The successful candidate will play a key role in developing strategies to improve service delivery and resident satisfaction, contributing to the overall mission of our organisation.

Responsibilities

• Manage and lead the housing services team, ensuring effective service delivery and staff development.
• Develop and implement housing policies and procedures in line with regulatory requirements.
• Monitor and evaluate housing services performance, identifying areas for improvement.
• Engage with residents to gather feedback and enhance service provision.
• Collaborate with external stakeholders, including local authorities and communit...