Responsibilities

• Provide first-level HR advisory support to employees and line managers on HR policies, procedures, and standard employment practices.
• Handle employee lifecycle activities including onboarding, offboarding, probation, contract management, and employee status changes.
• Respond to HR queries via case management tools or ticketing systems, ensuring accurate resolution within agreed SLAs.
• Support employee relations matters by providing guidance aligned with bp policies and local labour regulations, escalating complex cases where required.
• Ensure HR data accuracy by maintaining employee records within HR systems (e.g. SAP SuccessFactors or similar).
• Support performance management, leave administration, and employee benefits processes.
• Prepare HR letters, employment documentation, and reports as required.
• Collaborate with CoEs, HR Operations, Payroll, and other internal stakeholders to ensure se...