Overview

Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development.

Qualifications

Education and Specific Training

• Matric / Equivalent
• HR Degree/Diploma (Essential)
• Absence Management Experience

Work Experience

• A minimum of 12 months in a HR role within the Contact Centre Industry – Essential
• 3 – 5 years’ experience as a Human Resource Business Partner

Responsibilities

(may perform other duties as requested not specifically addressed in this document)

• HR onboarding
• Ensure efficient and sustainable HR operational delivery in the business taking proactive steps to avoid unnecessary people orientated disruptions to the business.
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