As a member of the myHR tier two support team, you will play a key role in administering, evaluating, and troubleshooting leave of absence programs within a Shared Service Model. You will deliver compassionate and exceptional service to employees navigating leave processes, ensuring their needs are met with empathy and professionalism. Additionally, you will facilitate effective and transparent communication with managers, HR Partners, and other stakeholders, maintaining compliance and ensuring the highest standard of support throughout the leave experience. This is a 12-month fix term contract with the possibility to be extended to a permanent role.

**What you will do :**

+ Manage end-to-end administration of leave of absence programs (e.g. maternity, parental, sick leave) across multiple countries
+ Act as a point of contact for employees and managers, providing guidance on leave policies, eligibility, and processes
+ Handle case management activities, inclu...