Human Resources Business Partner | BPO / Contact Centre

We’re looking for an experienced HR Business Partner to join our team and drive people strategy, employee relations, and HR excellence in a fast‑paced, customer‑focused environment.

This role partners closely with Operations and leadership to support performance, engagement, compliance, and talent management across the business.

What You’ll Do

• Partner with stakeholders to implement HR strategy and best practices
• Coach and support HR teams and line management
• Manage employee relations, disciplinary processes, and IR matters
• Drive performance management, engagement, and EE initiatives
• Lead recruitment, onboarding, and induction processes
• Support succession planning and talent development
• Oversee HR administration, reporting, and compliance
• Contribute to HR projects and continuous improvement initiatives
• HR ...