Job Title: HR Manager – BPO Operations
Location: Vadodara, Gujarat (onsite)
Shift: UK Shift (2 PM - 12 AM IST)
Experience: 10+ years (with 5+ years in leadership roles within BPO/ITES)
Role Overview:
We are seeking an experienced and dynamic HR Manager to lead end-to-end Human Resources operations in a high-volume, fast-paced BPO environment. This role is critical in driving employee engagement, reducing attrition, ensuring compliance, and aligning HR strategies with business objectives.
The ideal candidate will act as a strategic partner to operations, ensuring workforce stability, operational efficiency, and a positive employee experience across all levels.
Key Responsibilities:
1. High-Volume Onboarding & Workforce Management
Lead end-to-end recruitment coordination, onboarding, and induction for large-scale hiring needs.
Ensure seamless onboarding experience and quick assimilation of new hires into operations.
Partner with operations teams for workf...