Summary Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist with the US Office of Personnel Management, Human Resources Solutions, Federal Talent Management Center, Employee Services and Records Management, you will manage customer accounts, advise on HR services, coordinate implementations, resolve service issues, and recommend improvements. Responsibilities Provide technical guidance on Federal benefits, compensation, personnel processing, payroll, leave, and workers' compensation matters. Serve as the primary customer-facing business partner for Shared Service Center customer accounts and service integration. Coordinate issue resolution among customer agencies, technical staff, service providers, and internal stakeholders. Plan, lead, and monitor customer implementation, transition, maintenance, and account-startup activit...